Privacy Policy
Last Updated: 2025
1. Introduction
At Eleanor's AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and services.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address)
- Profile information
- Communication preferences
- Any other information you choose to provide
2.2 Information Automatically Collected
- We process voice inputs to provide responses but do not store recordings unless explicitly permitted.
- We may store conversation transcripts to improve our services.
- Device information (device type, operating system)
- Log data (IP address, browser type, pages visited)
- Usage data (app interactions, preferences, settings, features accessed and interactions with our services)
- Coarse location information, to determine your city and country
- Cookies and similar tracking technologies
2.3 Information From Third Parties
When you choose to sign in using Google or other third-party services, we may receive:
- Basic profile information
- Email address
- Other information you've agreed to share
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Authenticate your identity
- Personalize your experience
- Communicate with you
- Improve our services
- Detect and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Third-party services you choose to connect with
- Law enforcement when required by law
- Other parties with your consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and personal data
- Withdraw consent
7. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your preferences
- Analyze usage patterns
- Enable certain features
- Improve user experience
You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
To request deletion of your account and personal data, please visit our Data Deletion Request page.